{"id":3,"date":"2023-12-14T10:11:22","date_gmt":"2023-12-14T10:11:22","guid":{"rendered":"https:\/\/southeasttrees.newwebsitepreview.co.uk\/?page_id=3"},"modified":"2025-10-22T11:14:38","modified_gmt":"2025-10-22T11:14:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/southeasttreesurgeons.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> October 2025<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Introduction<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">South East Tree Surgeons (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website <a href=\"https:\/\/southeasttreesurgeons.co.uk\">https:\/\/southeasttreesurgeons.co.uk<\/a> or contact us directly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Information We Collect<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect and process the following types of information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personal information:<\/strong> name, email address, phone number, and address (when you contact us or request a quote).<\/li>\n\n\n\n<li><strong>Technical information:<\/strong> IP address, browser type, device information, and website usage data through cookies or analytics tools.<\/li>\n\n\n\n<li><strong>Communication data:<\/strong> messages or emails you send to us.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. How We Use Your Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your information may be used to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to enquiries and provide tree surgery quotations.<\/li>\n\n\n\n<li>Schedule and manage appointments or projects.<\/li>\n\n\n\n<li>Improve our website and customer service.<\/li>\n\n\n\n<li>Comply with legal or regulatory obligations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not<\/strong> sell, rent, or share your data with third parties for marketing purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Lawful Basis for Processing<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We process your personal data under the following lawful bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contract:<\/strong> when you request our services.<\/li>\n\n\n\n<li><strong>Legitimate interests:<\/strong> to improve our services and ensure website security.<\/li>\n\n\n\n<li><strong>Consent:<\/strong> for marketing communications, where applicable.<\/li>\n\n\n\n<li><strong>Legal obligation:<\/strong> when required by law.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Data Retention<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We only retain your data for as long as necessary to fulfil the purposes outlined above or to meet legal obligations.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Data Sharing and Security<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your data with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trusted service providers (e.g. website hosting, analytics tools) who help us operate our business.<\/li>\n\n\n\n<li>Legal authorities if required to comply with regulations or protect our rights.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All partners are required to handle data securely and in compliance with GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Cookies and Analytics<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies to improve user experience and analyse site performance. You can adjust your browser settings to refuse cookies if you prefer. For more information, see our <strong>Cookie Policy<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Your Data Protection Rights<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access, correct, or delete your personal data.<\/li>\n\n\n\n<li>Object to or restrict processing.<\/li>\n\n\n\n<li>Withdraw consent (where applicable).<\/li>\n\n\n\n<li>Lodge a complaint with the <strong>Information Commissioner\u2019s Office (ICO)<\/strong> at <a>www.ico.org.uk<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requests can be made by emailing <strong><a><span \n                data-original-string='5mh3\/COhCCqpCg75jOifFg==c9cYwwBf2kAV7o3BFDYo2Dic6TOO7j5XQ+z6JkOqF4HoTqn2N\/8Ebs\/AnCEz1RfqMbf'\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">**********************<\/span>co.uk<\/span><\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Changes to This Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this policy occasionally. Please check this page for any updates.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Contact Us<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For privacy-related questions, contact:<br><strong>South East Tree Surgeons<\/strong><br>Email: <strong><a><span \n                data-original-string='g5Z7fmxRMK+KdK1KTe6ikg==c9cy0\/CYJKv8XODhr3qbGv+x1QeRh9Pqd2JVYcuji\/wjQJH4Gy40Cwb8fw\/Oa+7Ma25'\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">**********************<\/span>co.uk<\/span><\/a><\/strong><br>Website: <a href=\"https:\/\/southeasttreesurgeons.co.uk\">https:\/\/southeasttreesurgeons.co.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: October 2025 1. Introduction South East Tree Surgeons (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website https:\/\/southeasttreesurgeons.co.uk or contact us directly. 2. Information We Collect We may collect and process the following types of information: 3. How &#8230; <\/p>\n<div><a href=\"https:\/\/southeasttreesurgeons.co.uk\/privacy-policy\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":{"935":"1"},"_seopress_pro_schemas":{"935":{"rich_snippets_service":{"type":""}}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":943,"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/pages\/3\/revisions\/943"}],"wp:attachment":[{"href":"https:\/\/southeasttreesurgeons.co.uk\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}