FAQs
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General Questions
What services do you offer?
We provide a comprehensive range of tree care services, including crown reduction and lifting, tree felling, tree pruning, dead wood and branch removal, stump grinding, tree planting, hedge trimming, cabling & bracing, coppicing, and tree health assessments. Our goal is to ensure the health, safety, and beauty of your trees and garden.
Do you provide free quotations?
You can schedule a free quotation by contacting us via phone, email, or through our contact form. Our team will be in touch to arrange a convenient time for an initial assessment and discuss your project.
Are you insured and certified?
Yes, we are fully insured and certified. Our team of arborists holds relevant qualifications and certifications, ensuring that all work is performed safely and to the highest professional standards.
Pruning and Trimming
Why is regular pruning important?
Regular pruning is essential for maintaining tree health, structural integrity, and aesthetic appeal. It helps remove dead or diseased branches, promotes healthy growth, enhances air circulation, and prevents potential hazards.
When is the best time to prune my trees?
The best time to prune trees varies depending on the species and specific needs of the tree. Generally, late winter to early spring is ideal for most trees, as it promotes healthy new growth. However, some trees may benefit from summer or fall pruning. Our arborists can provide personalised advice based on your trees and their conditions.
Can you shape trees to fit my garden design?
Yes, we offer tree shaping services to help your trees fit your desired garden design. Whether you want to create topiaries, espaliers, or other forms, our arborists can guide and shape your trees to achieve your vision.
Tree Removal
How do I know if a tree needs to be removed?
A tree may need to be removed if it is dead, severely diseased, structurally unstable, or poses a safety hazard to people or property. Our arborists can assess the tree's condition and provide recommendations for removal if necessary.
What is the process for tree removal?
The tree removal process involves several steps:
Assessment: Our tree surgeons evaluate the tree and the surrounding area.
Planning: We develop a removal plan to ensure safety and efficiency.
Execution: Our team uses specialised equipment to safely remove the tree.
Clean-up: We remove debris and, if requested, can grind the stump.
Is tree removal covered by insurance?
Tree removal may be covered by insurance if the tree poses a danger to your property or is damaged due to a storm or other insured event. We recommend checking with your insurance provider for specific coverage details.
Stump Grinding
What is stump grinding, and why is it necessary?
Stump grinding is the process of removing a tree stump by using a specialised machine to grind it down below ground level. It is necessary to prevent tripping hazards, allow for new planting, and eliminate potential insect infestations.
How long does stump grinding take?
The duration of stump grinding depends on the size and number of stumps, as well as the accessibility of the site. Generally, it can take anywhere from 30 minutes to a few hours per stump. Our team will provide an estimated timeline during the assessment.
What happens to the wood chips from stump grinding?
The wood chips produced from stump grinding can be left on-site as mulch, used in your garden, or removed by our team. We can discuss your preference during the initial conversation.
Emergency Services
Do you offer emergency tree services?
Yes, we offer emergency tree services for situations such as storm damage, fallen trees, and hazardous tree conditions. Our team is available 24/7 to respond promptly to emergencies and ensure the safety of your property.
How quickly can you respond to an emergency?
Our goal is to respond to emergency calls as quickly as possible, typically within a few hours. We prioritise urgent cases and to address the situation safely and efficiently.
Tree Health and Maintenance
How can I tell if my tree is diseased?
Signs of a diseased tree include discoloured or wilting leaves, unusual growth patterns, dead branches, bark abnormalities, and the presence of fungi or pests. If you notice any of these symptoms, we recommend scheduling a tree health assessment with our arborists.
What is involved in a tree health assessment?
A tree health assessment involves a thorough examination of the tree's structure, foliage, bark, and root system. Our tree surgeons look for signs of disease, pests, and environmental stress. Based on the assessment, we provide recommendations for treatment or maintenance to improve the tree's health.
Do you offer treatments for tree diseases and pests?
Yes, we offer various treatments for tree diseases and pests, including organic and chemical solutions, soil amendments, and integrated pest management strategies. Our goal is to restore and maintain the health of your trees using environmentally responsible methods.
Planting and Landscaping
Can you help with tree selection and planting?
Yes, we offer tree selection and planting services. Our arborists can help you choose the right tree species for your garden based on soil conditions, sunlight exposure, and your aesthetic preferences. We also provide planting services to ensure your new trees are properly established.
What are the benefits of planting native tree species?
Planting native tree species offers several benefits:
Adaptation: Native trees are well-adapted to local soil, climate, and environmental conditions, making them more resilient and easier to maintain.
Biodiversity: Native trees support local wildlife, including birds, insects, and other organisms, enhancing the ecosystem's health.
Sustainability: Native trees typically require less water, fertilizer, and pest control, contributing to more sustainable garden practices.
How do I care for newly planted trees?
Caring for newly planted trees involves regular watering, mulching, and protection from pests and physical damage. Our arborists can provide detailed care instructions and ongoing maintenance services to ensure your new trees thrive.
Contact Us
How can I contact Surrey Tree Surgeons?
You can reach us by phone, email, or through our website's contact form. Our contact details are as follows:
Phone: 0333 577 7663
We look forward to assisting you with all your tree care needs and helping you create a healthy, beautiful garden.
Dorking and across Surrey and Sussex
South East Forestry and Tree Services have been providing services to our clients around Dorking for over 30 years. We've built a reputation for highly quality tree work at competitive prices and are proud to have thousands of satisfied clients.
We are your trusted partner in tree care and maintenance. With years of experience serving home and business owners across Surrey, we specialise in providing professional tree services tailored to your specific needs. From pruning and shaping to tree removal and stump grinding, our team of skilled arborists is dedicated to enhancing the health, safety, and beauty of your trees and garden landscape.
We are based just outside Dorking, giving us easy access to Reigate, Horsham, Crawley and across Surrey. So if you are looking for great tree work call us for a free estimate. So what are you waiting for!
We understand the importance of proper tree care, maintaining the vitality and aesthetics of your outdoor space. Our comprehensive approach to tree management combines industry expertise with a commitment to customer satisfaction, ensuring that your trees receive the highest level of care and attention they deserve.
South East Forestry and Tree Services would be very happy to offer any advice on Forestry & Woodland Management and tree surgery services, please get in touch for free advice and a free no-obligation written quotation.